Safety is Everything
Safety is Trusted Rides #1 priority for our rider and drivers. Trusted Rides is proud to announce our investment into ultraviolet technology. Each Trusted Rides professional driver will have this technology in the vehicle. This technology eliminates up to 99% of viruses and bacteria. The Trusted Rides driver will use the technology before and after each ride. Our goal is to keep each rider safe within the ride experience. Please reach out to Trusted Rides with questions.
Driver Profile & Video
Get to know your driver! Each ride comes with a driver profile and video introduction so you can see your driver.
Pickup & Drop-off Instructions
Receive detailed pickup and drop-off instructions to ensure a secure ride.
Get alert notifications when the driver is on the way, at time of pickup and when the drop-off is complete.
Dedicated In-House Support Team
Contact our expert support team at anytime! We are here to help!
21-Point Vehicle Inspection
Each driver vehicle must undergo a 21-point vehicle inspection to ensure the safety of both rider and driver.
Real-Time Ride Tracking
Check on your child from the point of pickup to the time of drop-off with the geo-tracking map which lets you know the exact location of the vehicle.
Zero Tolerance Policy
Trusted Rides™ has a zero tolerance policy for smoking, drugs, alcohol and mobile device usage while driving.
Each Trusted Rides™ driver can be identified through a vehicle company logo, a driver uniform (Trusted Rides t-shirt) and a safety password.
Each Trusted Rides™ driver must go through a rigorous interview process and pass the Safe 616 Training program. See DRIVERS for details.
We understand that getting into the car of someone you don’t really know can be uncomfortable the first time – for both the parent and child. But don’t worry. We are here to help! Trusted Rides™ drivers are equipped to provide a safe, comfortable ride for the child but they can use your help. Please follow the below guidelines to make your child’s ride a safe and enjoyable experience.
Be On Time.
Your Trusted Rides™ driver has worked hard to reach you on time. Please be ready to go when he or she arrives. If you are having trouble or running late, you can call our expert Trusted Rides™ support team for assistance.
Whether you are riding solo or carpooling with a group, be respectful of all riders and the driver. Remember your manners.
Your Trusted Rides™ driver works hard to keep a safe, clean vehicle. Please do your part in maintaining that cleanliness.
Each ride comes with detailed pickup and drop-off instructions. Please don’t make last minute changes.